This No Refund Policy (“Policy”) is meticulously crafted to govern the utilization of any digital products sold by our esteemed company (“Seller”) through our ecommerce platform. All products sold by the Seller are inherently digital in nature.
The Policy elucidates the terms and conditions under which any buyer (“Buyer”) may request a refund for any digital products procured through the Seller’s ecommerce store. It applies universally to all Buyers who purchase digital products from the Seller’s online repository.
The sale of digital products by the Seller is final and non-refundable. Upon the completion of a purchase, Buyers acknowledge and accept that no refunds will be issued for any reason, except as stipulated herein. Buyers are strongly urged to meticulously review product descriptions, specifications, and any available previews before completing their purchase to ensure that the product meets their expectations and requirements.
The Seller maintains a strict policy against fraudulent transactions. In the event that a purchase is deemed fraudulent, the Buyer may be eligible for a refund. Requests for refunds based on fraudulent activity must be accompanied by verifiable evidence and are subject to thorough investigation by the Seller.
In the rare instance that a Buyer believes they are eligible for a refund due to fraud, they must follow these steps:
a. Contact the Seller’s customer support team within 30 days of the purchase date.
b. Provide a detailed explanation of the issue, including any relevant transaction details and evidence of fraud.
c. Await the Seller’s investigation and resolution, which will be communicated within 10 business days.
The Seller is committed to addressing all refund requests promptly and fairly. Upon verification of a fraudulent transaction, the Seller will issue a refund within 5 business days. The decision of the Seller regarding the legitimacy of the refund request is final.
Buyers are responsible for ensuring that their purchase decisions are made with due diligence. It is incumbent upon the Buyer to understand the nature of the digital products and to utilize any available resources, such as samples or previews, to make an informed decision.
The Seller reserves the right to amend this Policy at any time. Any changes to the Policy will be reflected on this page and will be effective immediately upon posting.
By making a purchase from the Seller’s ecommerce store, Buyers signify their acceptance of this Policy. Should you have any questions or require further clarification, please do not hesitate to contact our customer support team.
For any queries regarding this Policy, please reach out to us at:
- By email: info@djangoartificialintelligence.com
- By mail: Django Artificial Intelligence Books, P.º de la Ermita del Santo, 40, Latina, 28011 Madrid, Spain